SlateMate Privacy Policy

Last updated: October 19, 2026

SlateMate is an app for actors: a place to prepare for auditions, rehearse with an AI scene partner, talk things through with an AI coach called Slate, and reflect afterwards. This policy explains what we collect, why, which outside companies help us run SlateMate (including AI companies), how long we keep things, and how you can turn things off or delete them.

"SlateMate", "we" and "us" mean the SlateMate team. Contact: hello@slatemate.ai.

The short version

• We collect what SlateMate needs to work for you: your account, and what you add to it.
• SlateMate is for people 13 and over. Slate and the scene partner's voices are for people 18 and over (section 8).
• Some features use AI from outside companies, which the app calls "our AI partners". Insights, prep plans, reading your sides and "Hey Slate" requests send what you write, tap or ask to OpenAI. Your scene partner's voices come from ElevenLabs. Slate's live voice chat uses ElevenLabs and OpenAI. The app asks before any of this happens (one checkbox for all AI features), and you can turn it off any time in Account.
• Your self-tape videos are never sent to AI.
• When you rehearse with the scene partner, your iPhone listens for your cue on the phone itself, and the sound of your voice stays on the phone while the scene runs. The exceptions are what you ask Slate: when you say "Hey Slate" and ask for something the phone can't do by itself, the words you said after "Hey Slate" are sent, as text, to our server and OpenAI; and if you ask him a question (or he needs to ask you which line you meant), a live Slate chat opens, which works like any Slate chat and gets what you asked (section 3).
• We count which steps of the app people use (for example, finishing the practice scene or opening the plans page) to improve SlateMate. These counts stay in our own database, never include what you say or write, and are deleted after 13 months (section 1, "Step counts").
• We don't sell your information, show ads, or track you across other apps and websites.
• You can delete single entries, sides, or your whole account inside the app.

1. What we collect

Your account

• Your email address and password. Our login provider (Supabase) stores the password in a protected form; we can't see it. When you create an account or reset your password, we email you a 6-digit code that only works for a short time.
• The first name you give Slate ("What should Slate call you?").
• Your answer to "Are you 18 or older?" (yes or no) and when you gave it. It stays in our database and isn't sent to any AI company (section 8).
• Your choices: whether AI features are on, your answers on the consent screens and when you gave them, Slate's settings ("Slate knows my journal", "Save my transcripts", whether a tap on Slate starts a chat or a scene), and whether you've already seen Slate's first-call notice.

What you add to your journal

• Auditions: project, role, date, status (coming up or sent), format (self-tape, in person or virtual), casting director and office, how you got it (self-submitted or through an agent), what happened next, direction and notes.
• Reflections (after an audition). The quick answers you tap:
  • how nervous or calm you felt during the audition or taping (1 "Very nervous" to 5 "Calm & focused")
  • how happy you are with your work (1 to 5)
  • how much you prepared (four choices, from "Not really" to "A lot")
  • up to three things that went well, and up to three you want to work on (a topic can't be in both), from a fixed list (for example "Staying present", "Knowing my lines", "Taking direction")
  • for in-person and virtual auditions: how your reader was, and how the room or call felt (fixed choices such as "Warm" or "Rushed")
  • for self-tapes: the number of takes

  And anything you type under "Add more in your own words": how it felt, what you'd change, one word for the room, call or session, and other notes. Reflections written before October 2026 may also hold how calm and confident you felt before and after.

• Insights: the profile written from your reflections and check-ins (section 3), and "Your patterns", which SlateMate counts on your phone from your tap answers, without AI. "Your patterns" and the rest of Insights only show while AI features are on.
• Self-tapes you record or choose (converted to a smaller video file on your phone before upload) and a thumbnail of each.
• Sides: the photos and PDFs of audition pages you add.

Prep

• Check-ins: nerves, energy, how well you know the material, and anything you write about what's on your mind.
• The prep plans written from them.
• Favourite affirmations are kept on your phone only.

Learn your lines and the scene partner

• Your scenes: the lines read from your sides, who says each one, the character you play, the intentions you write or accept, and how well each line is going (from the practice rounds in Learn your lines on Prep).
• Scene partner settings: the voices you picked for each character, pronunciations, Flat or Expressive, and any director's notes.
• The voiced lines: audio made by AI voices from the scene's text (the other characters' lines, and your own lines for "Line!"). These are AI voices, never a recording of you.
• Rehearsal records: how many lines were fed or skipped, how long the run took, and how it ended. No audio and no words. "Hey Slate" requests aren't saved either (section 3).

Slate

• A record of each chat: when it started and ended, how long it lasted (for your monthly minutes), its cost, the conversation's ID at ElevenLabs, and why it ended.
• Check-ins you ask Slate to save, which become ordinary check-ins and prep plans.
• Transcripts (only if you turn on "Save my transcripts"): the words of the chat, never the audio.

Usage and safety records

• To stop abuse, we log each AI request: who made it, which feature and when. No content. These are cleared after about a day.
• Monthly counts of voiced scenes and Slate minutes, to apply the limits shown in the app.

Step counts (how people use the app)

We count which steps of the app people use, so we can see where people stop and improve the tutorial and our offers. Each count is a small record in our own database:

• your account, the time, and what happened, from a fixed list: for example, the tutorial was offered, started, skipped or finished; which step of the tutorial you finished; that a free account tried to talk to Slate; that a plans page or offer was shown or closed; which plan you tapped; and that Apple's purchase screen opened
• a few details as short codes or numbers only: for example, which step, which character and voice you picked in the practice scene, how many voices you previewed, whether you did a step by voice or by tapping, how many reminders you needed, how long the practice scene took, and which plan

Never what you say or write. These counts never include your words, your audio, your lines, your journal or anything you upload. Our database refuses anything that isn't a short code, a number or a yes/no, so words can't be stored in them even by mistake.

The app can only add counts; it can't read, change or delete them. No outside analytics company receives them, and we don't use them for advertising or share them. They're kept for 13 months, then deleted automatically, and they're deleted straight away with your account.

Crash reports

When SlateMate crashes or hits an error, a report goes to Sentry, our crash-reporting service. It includes:

• where in the app's code the error happened
• your iPhone model and iOS version
• which version of SlateMate you have

It doesn't include:

• your name, email or account ID
• your IP address (we ask Sentry not to store it)
• what you've written, your lines or your transcripts (app console output isn't sent)
• screenshots or a recording of your screen

We also remove web-address details that could carry access codes, any email address in an error message, and your phone's name. We can't link a crash report to you.

On your phone

To work quickly and without signal, SlateMate keeps some things on your iPhone:

• a copy of your journal, recent prep plans and scenes
• changes waiting to sync
• a draft of a reflection you're writing
• voiced lines you've downloaded
• your settings (sounds, haptics) and what you've already seen (the tour, tips)

Logging out clears your scenes, prep plans and downloaded voices from the phone. Deleting the app removes everything stored on the phone.

Camera, microphone, photos and speech recognition

SlateMate only asks for these when you use the feature that needs them:

• Camera and photos: to record or attach self-tapes and add sides.
• Microphone: to record sound with a self-tape, to hear your lines while you rehearse, and to talk with Slate.
• Speech recognition: to hear your cue while you rehearse, and to hear when you say "Hey Slate". It runs on your iPhone: SlateMate only uses the iPhone's on-device speech recognition, so the sound of your voice doesn't leave the phone, and nothing you say during a scene is saved. The one exception is "Hey Slate":
  • Simple requests such as "from the top", "skip" or "say that again" are handled on the phone. Nothing is sent.
  • Anything else you ask after "Hey Slate" (for example "add a two-second pause before that line") is sent as text, not audio, to our server and on to OpenAI, so Slate can work out what you mean. Only the words after "Hey Slate" are sent (at most 300 characters), together with the scene's lines (section 3). This only happens with AI features on.
  • After Slate says "Sorry, say that again?", the next thing you say counts as a request, without "Hey Slate". Words that sound like "Hey Slate" (for example "hey Siri") can also count, so the words after them may be sent the same way.
  • If you ask Slate a question or tell him how you feel, a live Slate chat opens over the scene. Like any Slate chat, it sends your live voice to ElevenLabs while it's on (section 3).
  • If you can talk to Slate live (you've set him up and have Slate minutes left; never in the free practice scene), two things work differently. A plain question (for example "why does she say that?" or "I keep blanking") opens the chat straight from your phone, without going to our server or OpenAI first; your words go to Slate's chat instead. And if SlateMate can't tell which line you mean, Slate opens a chat to ask you, rather than asking you to say it again.

What we don't collect

No location, no contacts, no advertising identifiers, no tracking across other companies' apps or websites, and no outside analytics company. The step counts above stay in our own database.

2. Why we use it

• To run your account and keep your journal in sync.
• To show your journal, tapes, sides, plans, insights, scenes and practice back to you.
• To run the AI features you've turned on (section 3).
• To apply fair-use limits, prevent abuse and keep SlateMate secure.
• To find and fix crashes and bugs.
• To see where people stop in the tutorial and on the plans pages, so we can improve them (step counts, section 1).
• To answer you when you contact support.

We don't use your content or your step counts for advertising, and we don't sell or rent your personal information.

3. AI features and the companies behind them

Your choice

When you create your account there's one checkbox, "Allow SlateMate's AI features (recommended)". It starts unticked. The ⓘ next to it says what each feature shares with "our AI partners"; this policy names them (OpenAI and ElevenLabs, below). Nothing goes to either company until you tick it.

• If you leave it unticked, you're asked again only where it matters: on the Insights tab, at the end of a new reflection, and when you set up Slate or the scene partner.
• With AI features off: your journal, reflections, calendar, self-tapes, check-ins (with a standard plan made on your phone), breathing, affirmations and Learn your lines practice keep working, and scenes that are already voiced still rehearse. Insights, AI-written prep plans, reading new sides, new voices, the "Hey Slate" requests your phone can't answer by itself, and Slate stay off. The Insights tab shows only an invitation to turn AI features on.
• You can turn AI features on or off any time in Account → Privacy and help → SlateMate's AI features. Turning them off stops new requests; it doesn't recall what was already sent (see "How long we keep it"). Our servers also refuse AI requests from accounts with AI features off.
• Slate and the scene partner's voices are for people 18 and over. Before you use either one, the app asks you to confirm "I'm 18 or older" (section 8).

What goes to OpenAI

We don't save "Hey Slate" requests. Our server passes them to OpenAI and sends the answer back to your phone. It keeps only the no-content record that a request was made (section 1, "Usage and safety records").

Which line you mean. When you ask for something on a line ("a longer pause on her third line"), OpenAI only describes what you said; SlateMate then works out which line it is from the scene's lines. If the scene has more than one other character, our server may also read what your script says about a character (for example "NORA (she/her)" or "COOPER, an older man") from our own database, to tell who "her" or "his" means. That is never sent to OpenAI or ElevenLabs.

We send OpenAI only what each feature needs. We don't send your email address. Your first name is only sent for Slate's chat. Tap answers are fixed choices: nothing you type is added to them.

How OpenAI handles it (from OpenAI's Data controls page, checked 2026-10-16):

• Data sent through OpenAI's API "is not used to train or improve OpenAI models" (unless a customer opts in; we haven't).
• OpenAI keeps it for abuse monitoring "for up to 30 days, unless longer retention is required by law."
• We ask OpenAI not to keep a stored copy of its replies (the store: false setting).
• For Slate, OpenAI is reached through ElevenLabs.

OpenAI is based in the United States.

What goes to ElevenLabs

Only for accounts that answered "Yes, I'm 18 or older". Our server refuses Slate chats and voicing for an account that answered "No".

The journal summary Slate gets (unless you turn "Slate knows my journal" off; at most about 2,400 characters):

• your insights
• upcoming auditions (project, role, format, due date)
• your last 3 check-ins (nerves, energy, how well you know the material, what's on your mind)
• your last 3 reflections: what you typed (how it felt, what you'd change, your word) and, for older reflections, before/after feelings. Your reflection's tap answers (nerves during, happy with your work, prep, went well, work on, reader, room) are not sent to Slate.
• the titles of your scenes

What else Slate may get in a chat:

• A "Hey Slate" question during a rehearsal: the scene's title, the character you play, the number and first 80 characters of the line you were on (and whether it's yours), and a short note of what you want to talk about (at most 200 characters). That note is your own words after "Hey Slate" when your phone opens the chat itself for a plain question, or a short summary OpenAI wrote from your request when our server worked out that you asked a question. When Slate needs to ask which line you meant, the note quotes what you said (up to 120 characters) and may name another character in the scene with the numbers of that character's lines (for example "AUTUMN's lines are 8, 11, 12"). It counts as Slate minutes and is kept or deleted like any other Slate chat.
• A breathing or affirmation break: if you take a break Slate offers, the chat pauses and a new one picks up afterwards. The new one gets the text of what you and Slate said earlier in the same chat (the newest 20 turns, at most 4,000 characters, from the captions on your phone), which exercise or deck you did, whether you finished it, roughly how long it took, and which ones you did earlier in the same chat.
• Sides you add during a chat: the scene's title and how many lines each character has, so Slate can ask which character you play. Reading the pages works as in "Reading your sides" above.

How ElevenLabs handles it:

• Slate: your audio isn't recorded. Our Slate agent is set to keep conversations for 0 days, and after each chat we ask ElevenLabs to delete it. ElevenLabs then sends us the chat's length, cost and transcript. We keep the transcript only if you turned on "Save my transcripts".
• Scene partner: after voicing, we delete each voiced line from ElevenLabs' history. We keep our own copy of the voiced audio in our storage (section 4) so you can rehearse again without voicing it again.
• ElevenLabs' own privacy policy (updated 9 October 2026) says it may use inputs and outputs to train its models unless you opt out, and that a business customer's contract governs data it processes for that customer.
• ElevenLabs' policy says personal information "will be transferred to the United States for storage."

The free practice scene

The free practice scene in the tutorial uses lines and voices we made in advance, and Slate's tutorial lines and the voice previews are recordings we made in advance too, so starting it, picking a voice or hearing Slate guide you sends nothing to an AI company. "Hey Slate" requests in the practice scene work as in any other scene (above), except that a question always goes through our server first, and Slate never opens a chat just to ask which line you meant.

There's no free talk with Slate in the practice scene. Accounts that tried the earlier free demo before 19 October 2026 keep whatever free talk time they had left (about 3 minutes per account, ever). That talk works like any Slate chat (your live voice to ElevenLabs, and through ElevenLabs to OpenAI, as above) and needs AI features on, and we keep a record of how many seconds were used, like Slate minutes.

AI is not a person

Slate and the scene partner are AI voices, not real people. The app labels them as AI. Slate is an AI coach, not a therapist or a medical service.

4. Who else handles your data

We use a small number of service providers. They may only use your data to provide their service to us.

We may also share information if the law requires it, or to protect someone's safety.

If SlateMate is ever sold or merged, your information may move to the new owner under this policy, and we'll tell you first.

5. How long we keep it

6. Deleting your data

• One audition: open it → Delete. Its tape and files are removed too.
• Sides and a scene: on the scene, Delete these sides. This removes the pages, lines, practice, voiced lines and the copy on your phone. Sides that came from an audition stay with that audition (the app tells you).
• A prep plan: at the bottom of the plan, Delete this plan.
• Your whole account: Account → Delete my account (you confirm twice). This permanently deletes your account and everything in it, including your files and step counts, and asks ElevenLabs to delete any of your Slate conversations. It can't be undone.
• If you can't get into the app, email hello@slatemate.ai from your account's email address and we'll delete it for you.

7. Security

• Your data travels encrypted.
• Database rules let only your signed-in account read your entries.
• Tapes, sides and voiced lines are stored privately and shown to you through short-lived links.
• Our AI keys stay on our servers, never in the app.
• No system is perfectly secure, so please use a strong password you don't use anywhere else.

8. Age

Who can use SlateMate

• SlateMate is for people 13 and over. Please don't use it if you're under 13.
• Slate and the scene partner's voices are for people 18 and over. They're made by our voice provider, ElevenLabs, whose rules don't allow products aimed at under-18s without its written approval.

How we know your age

• We don't ask for your date of birth. SlateMate is for people 13 and over, as our terms of use say.
• Before you use Slate or the scene partner (including the free practice scene), the app asks you to tick "I'm 18 or older".
  • We keep your answer (yes or no) and when you gave it, in our own database.
  • It isn't sent to OpenAI or ElevenLabs.
  • We only use it to decide whether Slate and the scene partner's voices are open to you.
• You can change your answer in Account. Please answer honestly.

If you're 13 to 17, or answered "No"

• You can use: your journal, the calendar, Prep (check-ins, prep plans, breathing, affirmations, Learn your lines) and Insights.
• Nothing goes to ElevenLabs: no Slate chats and no voiced lines. Our server refuses those requests for an account that answered "No".
• AI features work as they do for adults, and only if you tick the AI checkbox (section 3). Insights, prep plans and reading your sides send what you write to OpenAI. OpenAI doesn't use it to train its models, and keeps it for up to 30 days to check for abuse.
• No ads, no selling your information, no tracking, the same as for everyone.

Under 13

• We don't knowingly collect information from children under 13.
• If we learn that an account belongs to a child under 13, we delete it and everything in it.
• If you're a parent or guardian and think your child under 13 has an account, email hello@slatemate.ai.

Parents and guardians

• A teen can delete their own account at any time: Account → Delete my account.
• A parent or guardian can ask us to delete their teen's account by emailing hello@slatemate.ai.

9. Your rights

Depending on where you live, you may have the right to:

• see the personal information we hold about you, or get a copy of it
• correct it or delete it
• object to or limit how it's used
• withdraw consent

You can delete most things yourself in the app, and turn AI features and Slate off in Account. Parents and guardians: see section 8. For anything else, email hello@slatemate.ai. We'll reply within 30 days.

10. Where your data is processed

SlateMate is run from the United States, and our providers store and process data mainly in the United States. If you use SlateMate from another country, your information is transferred to the United States.

11. Changes to this policy

If we change this policy in a way that matters, we'll tell you in the app before the change takes effect. If the change affects what's sent to an AI company, the app asks for your consent again.

12. Contact

The SlateMate team hello@slatemate.ai